LEADERSHIP
Leading better conversations
Give clear feedback and make room for others.
▶1h 25m
What you’ll learn
Be specific
Describe an observed action and its impact rather than applying a personal label. Keep the discussion respectful and relevant.
Listen carefully
Ask for the other person's perspective. Unclear expectations or competing priorities may explain a problem.
Agree a next step
Agree a realistic action, owner and follow-up date. Support improvement rather than relying on a one-off conversation.
Pass the final knowledge check to receive a certificate of completion. This is not a professional certification or an independently accredited qualification.
Your next step
Start learning today
$39.00 · one course
Or included with a personal membership.
InstructorTaylor Brooks
Duration1h 25m
LevelIntermediate
FormatVideo + quiz
LanguageEnglish
CertificateOn successful completion